Initially, these images were exported from PowerPoint at a smaller resolution (960x540) than our screen resolution (1280x720), so I did test by exporting the images at our screen resolution to see if it was an issue with ProPresenter scaling the image up to match the screen resolution, but that does not appear to be the case. If you convert all the media elements to slide elements using the tool within the context (right-click) menu, this issue doesn’t occur when the images are on the slide layer. This delay increases on each image/slide afterwards until ProPresenter 7 starts to freeze/hang up/not respond, as can be seen in my video (when the title bar of the application changes to white).Īfter further testing, this appears to only be an issue when the images are on the media layer (either foreground or background). Beginning sequentially clicking through the images – after roughly 8-10 images, there will begin to be a noticeable delay after clicking on an image/slide and when it appears in the preview window or on the screen.
JPGs) from a Windows Explorer window into the new presentation.
I have uploaded to my Google Drive (see link below) a video documenting this issue, but will include it as well in writing below: I was initially on version 7.8 & 7.8.1 when I became aware of this issue, but even after rolling back to 7.7.1, this issue still occurs.
#Propresenter 7 screen configuration windows 10
I am having an issue where the ProPresenter 7 application on Windows 10 eventually freezes/hangs up when attempting to display multiple images (ie. This was my submission to Renewed Vision support:
I originally submitted this technical issue bug to Renewed Vision support, but after working with them to narrow down the root cause, it seems that the BitFocus ProPresenter module is likely at fault.
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